As a Food Runner you will be expected to (but not limited to the following):
- Delivers food items ordered by guests without delay, at the desired temperature and in a highly presentable manner.
- Arranges the various food items properly on the table as per the seating plan.
- Clears the dishes as they are consumed.
- Carefully watches tables and fills water glasses and other drinks as appropriate.
- Provides friendly, gracious, motivated, detail-oriented service and responsible for creating a memorable dining experience for guests.
- Performs cleaning side work as assigned.
- Completes all service paperwork as required.
- Supports waiters and kitchen staff in other dories as required.
- Performs other work-related duties as assigned.
Minimum Qualifications (Education, Experience, Skills)
- The physical ability to maintain proper balance while walking briskly carrying several dishes.
- Previous restaurant experience strongly preferred.
- High energy and stamina are required.
- The ability to stay calm and work efficiently under pressure.
- The ability to priorities job duties and manage time effectively.
- Strong verbal communication skills required.
- Excellent customer service to treat patrons like family.
- The ability to read menus, safety documents, etc.
- The ability to use the company’s POS system.
Physical Demands and Work Environment
The work that food runners do is both physically and mentally demanding. They are on their feet much of the time. Food runners must work well under pressure and exercise text and patience when dealing with other employees and customers. Because the restaurant serves the public and is open on weekends and at night, Food Runners may work longer, irregular hours.
The description of the physical demands and the work environment characteristics here represent those that must be met by an employee to successfully perform and those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand and walk with heavy plates.
The employee is occasionally required to sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop. Kneel, crouch.,or kneel, crouch, or crawl. Specific sensory abilities required by this job include sight, taste, smell, and hearing. While performing the dories of this job, the employee is occasionally exposed to raw meat, moving mechanical parts, airborne particles, hazardous materials, and risk of electrical shock. The noise level in the work environment is moderate to loud.